24 Hour Crisis Line

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Ligne D'Urgence 24 Heures


24 Hour Crisis Line

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Community Resources

York Regional Police:

In an emergency dial 911


Non-Emergency Numbers:

  • Newmarket / Aurora / Georgina: 905-895-1221
  • Oak Ridges / Richmond Hill / King City / Thornhill: 905-773-1221
  • Vaughan / Markham: 905-881-1221

Addiction Services of York Region

  • 905-841-7007
  • Toll Free Line within York Region: 1-800-263-2288

Provides addiction assessment and out patient treatment services through individual, couple, family and group services to persons 12 years and over

Aids Committee of York Region

  • 905-953-0248
  • Toll Free Line: 1-800-243-7717
  • acyr.org

Blue Door Family Shelters:

  • 905-898-1015 or Toll Free: 1-888-554-5525

Temporary emergency shelter for families

Community Crisis Response Service

Telephone mental health crisis support and mobile response when required for adults and children 7am-4am 7 day/week

Crosslinks Housing and Support Services

Loft Community Services

  • 416-979-1994

For adult programs you can download the common application form here or for more information call Coordinated Access to Supportive Housing at 416-979-5496 or visit their website www.tosupportivehousing.ca

For youth programs or senior programs, call 416-979-1994, and dial “0” to speak to a staff member

Domestic Abuse and Sexual Assault Care Center

  • 905-883-2383
  • Toll Free Line: 1-800-521-6004

Acute domestic abuse care for adults 16 years and older (by current or previous intimate partner) 24 hours. Acute medical care and evidence collection within 72 hours of assault. Counseling for ages 8 years and older within two years of sexual assault.

Family Services York Region

Provides affordable professional counseling, outreach, and family education services to; individuals, couples and families who are experiencing difficulties coping with stressful life situations and/or difficulties in their relationship.

Partner Abuse Response Program: Group counseling and education to assist individuals in stopping their abusive behavior towards their partner.

Family Law Education for Women


Plain language legal information on women’s rights under Ontario family law is available in 11 languages and in multiple formats.

Housing Help Center

Maintains a housing registry to assist individuals in securing affordable accommodation in the private rental market

Kids Help Phone

  • Toll Free Line: 1-800-668-6868

Lance Krasman Memorial Center for Community Mental Health (Krasman Center)

Resource center providing information, referral and support to people who have experience with mental health issues and their families and friends. It is the home of the Self Help Network and provides opportunities for consumer survivors and family members to have mutual support.

Mobile Van Aurora:

  • 905-717-1033

Mobile Van Newmarket:

  • 905-252-8933

Mobile Van Markham / Woodbridge / Richmond Hill:

  • 416-274-4972

Provides housing and support to adults with serious mental health needs. Programs include community support. The Street Outreach Van in conjunction with York Region Health Services provides a variety of harm-reduction services to individuals who are homeless and/or street involved.

Pathways for Children, Youth and Families of York Region

Community organization that works with homeless youth and youth in crisis in York Region

Pride York Region

Provides advocacy, support, and referral services to the LGBTT community.

Rose of Sharon and ABC All Baby’s Count Prenatal Nutrition Program in York Region

  • 905-853-5514
  • Toll Free Line: 1-877-516-3715

Provides support to pregnant and parenting teens through counseling and education.

Sandgate Women’s Shelter of Georgina:

905-722-3220 or Toll Free: 1-800-661-8294

Sexual Health Clinics

  • 905-940-1333
  • Toll Free Line: 1-800-461-2135
  • Counseling and education on birth control, STDs, Aids, sexual orientation, sexuality and relationships.
  • Emergency Contraceptives (Morning After Pill)
  • HIV (Aids) testing
  • Sexual health examinations
York Region Violence Against Women Coordinating Committee  – www.yrvawcc.ca

This standing committee of the York Region Violence Against Women Coordinating Committee is responsible for educating the public on the issue of Woman Abuse in all its forms and thereby, assisting in the task of prevention and reduction of Woman Abuse, in accordance with the York Region Violence Against Women Coordinating Committee’s (YRVAWCC) Terms of References.

Victim Services of York Region:

  • 905-474-2955

Works in partnership with York Regional Police and the O.P.P. to provide 24-hour emotional support and practical assistance to persons victimized by crime or circumstances.

Vitanova Foundation

  • 905-850-3690

Provides a holistic approach to supporting persons with substance abuse problems. Programs include assessment/referral, family support and individual/group counseling. Programs are culturally sensitive.

Warm Line

  • North York Region: 905-954-4110
  • South York Region: 416-685-7480

Warm Line is a non-crisis telephone support line for people in York Region. Anyone who would like someone to talk to is welcome to call. The line is currently in operation every Tuesday, Thursday and Saturday from 6pm until midnight.

Women’s Center of York Region

  • 905-727-5837

Support and services to assist women (primarily sole support mothers)

Women’s Support Network of York Region

Provides feminist based, client centered counselling to female survivors of sexual violence in house. Provides on site support to  York Region students (both male and female) affected by sexual violence. 24 hour crisis line, public education, volunteer training, and community referrals.

Yellow Brick House:

  • Administration Lines: 905-709-0900 or
  • Toll Free Line: 1-800-263-2231
  • Crisis Lines: 905-727-1944 or Toll Free: 1-800-263-3247

York Region Abuse Program (YRAP)

  • 905-853-3040
  • Toll Free Line: 1-800-263-2240

Offers group therapy for male and female victims of sexual abuse (3 yrs to adult)

York Region Children’s Aid Society

  • 905-895-2318
  • Toll Free Line: 1-800-718-3850

York Support Services Network

  • 905-898-6455
  • Toll Free Line: 1-888-695-0070

York Region on a Limited Budget Reference Booklet