24  Hour Crisis Line 1-800-263-3247

We can Help

If you are being abused and you question your safety or the safety of your children, you need to get help now. A professional counsellor is available 24 hours per day, every day of the week by calling our toll free and confidential crisis line 1-800-263-3247.

Are You in Danger Right Now?

  • Call 911. If you cannot speak, just dial 911 and leave the phone off the hook; 
    a police car will automatically be dispatched.
  • If there is no 911 number in your area, check your phone book for the crisis/emergency number.

Do You Need to Get Away?

  • Call Yellow Brick House at 1-800-263-3247.  You can speak confidentially with a professional counsellor and get advice on your next steps.

If You Are Being Abused and Want to Leave

  • Don’t tell your partner that you’re thinking of leaving.
  • Take your children with you.
  • Plan your emergency exits.
  • Keep emergency phone numbers with you at all times.
  • Set aside money for a taxi, and quarters or pre-paid phone cards for payphones.
  • Take valuable documents with you such as passports, birth certificates, marriage certificates, immigration papers, OHIP card, SIN card, bank books and bank cards.
  • Bring documents that prove you have been living at the same address with your partner.
  • Take yours and your kids’ prescriptions and medicines.
  • Open a bank account in your name or in the name of a person you trust. Make sure that bank statements are not mailed to your home.
  • Save as much cash as you can.
  • Hide extra clothing, house keys, car keys, money etc., at a friend’s house.
  • Have an emergency suitcase packed if possible.
  • Include some special toys and comforts for your children.